Shipping Details

We use third party couriers to deliver to NSW and QLD and are subject to their terms and hours of service. Our items are dispatched from our NSW warehouse in Ingleburn NSW.  All products are delivered unassembled, as a flat pack. Instructions to assemble are included with the product.  

Delivery Charges
Our online shop provides a live delivery calculator based on your shipping details. Should you be making a large quantity order, feel free to contact us directly as we may be able to provide you with a more economical delivery option.  

Delivery Lead Times
We use third party couriers to deliver to NSW and QLD. Provided your items are in stock, delivery lead times will be as follows: 

NSW
4-10 days * (in stock)
approx 14-16 weeks* (not in stock)
QLD
4-10 days * (in stock)
approx 14-16 weeks* (not in stock) 

 

*Delivery days include standard business working days only. These timeframes start from the point of collection by the courier. For items not in stock we estimate a 14-16 week lead time as these products are direct from the manufactures in Europe. Should you buy an out of stock item, our team will be directly in contact with you to provide more regular updates.  

While we aim to provide the best service possible, we are not responsible for any delays caused by our third party couriers. Please contact directly should you have any questions or concerns. 

 

Collecting your order in person 
If you have elected to collect your order from our warehouse, you will need to contact our team to make a collection booking. We will require a minimum of 24hrs notice. The warehouse is open Monday - Friday, 9am-5pm.  

You will need to produce identification, which matches the invoice of the order, and a copy of the order confirmation, in order to collect the goods. Should you be using a courier or unable to collect yourself, you will need to email your identification and order confirmation to the collector as proof of purchase and payment.  

 

Design Nation Warehouse

Unit 2, 3 Slater Road,
Ingleburn, 2565